Experience



1994-1997 United Methodist Church Rocklin, CA
Janitorial and Supplies Manager

- Increased hygiene within church from fair to excellent.
- Doubled Smiles, kind words about the church being bright, fresh and clean.
- Suggested and implemented new ideas and products for outstanding appearance.
- Developed inventory procedures and maintained supplies


1998-2000 Raleys Super Stores Roseville, CA
Courtesy Clerk / Night Crew Clerk / Utility Clerk

- Increased storefront attitude, and energy
- Excelled in computer and networking setup. Was chosen one of 16 people from all Raley's employees throughout the company to live in Las Vegas for six weeks, to ensure the completion and instillation of new hardware and check stands for 21 new stores. This included hooking up computers, installing software, running cables, putting together the server room and working well with other groups of people
- Familiarity in scheduling break time
- Implemented new ideas and training techniques in the Head Clerk, and Management positions. Helped push a customer service attitude to the Courtesy Clerks; supported their decisions, but showed them individually how they could excel in their own way, making them a happier worker, and more energized for the store. This brought a new face to the storefront, and with it a smile; changing attitudes was my decision when I started
- Received many acknowledgements of excellent service from customers and other employees. Praise by mail, phone and in person to the store manager
- Received many "Yes" awards